REFUNDS, RETURNS AND EXCHANGES
We understand you are unable to try on your online purchase and we promise to refund, exchange or provide a credit for the purchase price of your order minus any freight charges incurred by us, unless the item is on sale in which case item sale is final and cannot be returned.
(Please note that for a refund the freight charge deducted from your purchase depends of the weight and measurements of the item and and may be more than the standard $10 shipping fee that we offer on all orders.)
If you are unhappy with your garment for any reason please ensure that your purchase is returned within 7 days of date of delivery at your own cost including the returns form and that the garment is not damaged in any way and is unworn with the original tags still attached.
If you wish to do an exchange to receive a different size or colour please contact us before sending your item back as we may need to arrange further payment for postage unless another post bag is enclosed for us.
All returns are to be posted to 48 St John Street, Launceston TAS 7250.